Last updated: April 12, 2026
At Royalties LLC Store, we strive to provide high-quality digital e-books and ensure our customers are completely satisfied. Because our products are instant digital downloads, our refund policy differs from that of physical goods.
1. All Sales are Final
Due to the instant accessibility and digital nature of our e-books, all sales are considered final once the download link has been provided. We generally do not offer refunds, returns, or exchanges for “change of mind” or mistakenly purchased items once the file has been accessed or downloaded.
2. Exceptions for Refunds
We understand that technical issues can occasionally happen. We will gladly review requests for a refund or a replacement file under the following specific circumstances:
- Corrupted or Defective Files: If the e-book file is corrupted, unreadable, or defective, and our support team is unable to provide a working copy.
- Duplicate Purchases: If you accidentally purchase the exact same e-book more than once in a single transaction.
- Non-Delivery: If you did not receive the download link due to a system error and our team cannot manually verify and fulfill the delivery.
3. How to Request Assistance
If you experience any issues with your purchase that fall under the exceptions above, please contact our support team within 14 days of your original purchase date. When reaching out, please include your order number, the email address used for the purchase, and a detailed description of the problem.
4. Refund Processing
If a refund is approved by our support team, it will be processed promptly. The credited amount will automatically be applied to your original method of payment. Please note that it may take a few business days for your bank or credit card company to officially post the refund to your account.
5. Contact Us
If you have any questions about this refund policy or need help with a recent order, please do not hesitate to reach out to us:
Royalties LLC Store
3540 Toringdon Way Suite 200
Charlotte, NC 28277
Email: contact@royaltiesllcshop.com
Phone: 866-954-4579